Akoaham Support
Here to Make Every Step Seamless
Whether it’s a question about bookings, amenities,
or last-minute requests, our guest experience team is available around the clock to assist you.
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Simply book online or contact our reservations team by phone or email. Modifications can be made through your account or concierge, subject to availability.
We offer flexible cancellation on most stays. The exact terms are shared at the time of booking and in your confirmation email.
Check-in begins at 2 PM and check-out is by 11 AM. Early check-ins or late check-outs may be accommodated upon request, based on availability.
More FAQs
Yes, select Akoaham villas are pet-friendly. We believe your furry companions deserve a holiday too. Please confirm pet policies for your chosen property at the time of booking, as amenities and restrictions may vary by location.
Guests are required to present a valid government-issued photo ID (such as a passport, driver’s license, or Aadhaar card for Indian citizens). For international guests, a passport and valid visa are mandatory. All registered guests must provide ID as part of our security and hospitality protocol.
Absolutely. Akoaham villas are designed for intimate gatherings, celebrations, and private events. Whether it’s a birthday dinner, family reunion, or small corporate retreat, our team can help with planning, décor, and catering.
Please inform us in advance, as capacity and noise restrictions may apply depending on the property and local regulations.
Yes. Every Akoaham stay includes access to dedicated on-site or on-call staff, depending on the property. This may include housekeepers, caretakers, and concierge support for guest requests. For premium villas, 24/7 staff assistance is available to ensure complete comfort and privacy.
Each Akoaham villa is thoughtfully equipped with:
- Private pool or garden area (in select villas)
- Fully furnished living and dining spaces
- Modern kitchen with essential appliances
- Complimentary high-speed Wi-Fi and smart TV
- Air conditioning, premium linens, and bath essentials
- Daily housekeeping and concierge support
Additional amenities such as in-villa dining, spa treatments, or private chauffeurs can be arranged on request.
Our concierge team can arrange private airport pickups, sightseeing tours, and curated local experiences. Simply share your travel details before arrival or during your stay, and we’ll coordinate all logistics for a seamless journey.
Choose from guided heritage walks, boating experiences, cultural tours, or customized itineraries tailored to your interests.
Guest comfort and safety are our top priorities. In case of any issue — maintenance, safety, or emergencies — please contact the on-site staff or your assigned guest manager immediately.
Our support team is available 24/7 to resolve concerns promptly, ensuring uninterrupted comfort throughout your stay.
Akoaham properties are strategically located for both tranquility and convenience. Most villas are within 10–25 minutes of major attractions, shopping districts, and popular dining areas.
Exact distances and travel times vary by destination — our team will be happy to share recommendations and arrange local transport as needed.
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